The concord cast are the biggest amount of lame, uninspired dorks i've seen in a game like this, even their voice lines are boring:
My bae Amanda did amazing work, hope she gets plenty of work after this.
I just did the "what do they DO" challenge.
Basically, as each character was selected, I didn't read their info card on the right, and instead guessed what their roles were. I was able to successfully guess about half of them, because they were telegraphed enough for me to figure out what they did at a glance, after a second or two. A few were very borderline, though.
The absolute worst examples were the fat medic (everyone already knows about this), and the second character (the white chick with the flame ability). She just looks like a generic white girl, with that entitled kind of "girlboss" look to her, the kind of idiot that would work on this game and think it's good.
Another bad one is the yellow alien with the spores. I have absolutely no fucking idea what this character does, and the game seems adamant to not tell me at a glance, I only know they are a squishy support. I had to read the info card to realise he does something with spores. A much better game would have visible mushrooms with spores growing out of him, or a cloud of spores around him, or something.
I would say overall Concord is a mixed bag in terms of communication. The first character (Teo) looked like he fit the scout role pretty reasonably, and the spy type character definitely looked like a spy/assassin, I got those ones instantly. The fat red man and the walking garbage bin both seem to obviously be tanks, no problem there. But then there's the fat medic and the fact that 4-5 characters look like snipers (and appear to be mobility characters???) is worrying. With a cast this small you need more diverse gameplay than just "this person runs/dodges, but runs/dodges in THIS special way"
As Overwatch adds more characters, it's actually slowly running into a similar problem. Right now you have about 4 healers, all of whom mostly follow the same role but with minor alterations or slightly different kits that largely do the same thing.
Honestly, I think the way the internet is focusing exclusively on the fat medic as an example of "bad character design" is definitely not representative of the whole of Concord's line-up, but at the same time, the line-up does have some pretty major problems as well. In some cases they got it right, like the assassin (and, controversially to what the rest of the internet has stated, I think the rocket launcher character looks like their role just fine for the most part). The "good" designs aren't anything special, I just see them as serviceable, they work for the most part.
I would say the biggest problem is that the "attitude" of the characters doesn't fit them, more so than the art style. In several cases I was able to tell what a character does (usually because of their obvious weapon), but would then experience whiplash when they perform their select animation and say their voice line, because it didn't fit their obvious role at all. A good example is the grandma character. Her elderly status, and her voice line about "making a prudent choice" implies she would be a slower, more thoughtful character who most likely sits in the back-line and picks off high value targets, ie a sniper. But she seems to be a mobility character.
I think Bazz (the black chick with the VERY obnoxious hair and the throwing knives) wins the award for worst character in any game of all time, period. She literally looks like someone's OC self-insert character.
Concord still sucks, but that video has shown that it's not all irredeemably horrible, and there was at least a few talented people on the team. Still, the bar of quality here is so low.
(I can't wait for the "what a concord shill" responses and the cuck emotes from this post)
Also I can't help but notice that there's a total of 1 token white guy character. The first one, the runner/gym rat dude, who also looks like a total meat-head idiot, the sort of guy you'd see as a "dumb husband" on a sitcom.